Voice of the Customer: Restaurant Lekka – Be happy without sugar, gluten and grain

Image gallery

There are no items

Click to upload

Video gallery

There are no items

Click to upload

Voice of the Customer

Restaurant Lekka – Be happy without sugar, gluten and grain

 

To make people happy was the goal of Jessica Klossas and Marc Brein, when they opened their restaurant Lekka in Bottrop in 2017. And it was supposed not to be just another restaurant, but to become a gourmet paradise for everybody who wants to enjoy great tasting food and to stay healthy. Jessica and Marc obviously had their fingers on the pulse because soon they not only served delicious dishes at 15 tables in their restaurant, but added products to enjoy at home like homemade teas, bake mixes and cookbooks.

 

COVID-19 brought a full-stop to Jessica´s and Marc´s high-flying plans. The restaurant had to be closed, and revenue decreased by almost 95%. But giving-up was not an option for the young entrepreneurs. Very quickly they focused on a delivery and collection service. A new snack-card was developed and a „cake-taxi“ brought everything to hungry customers.

 

Sutter LOCAL MEDIA, Lekka´s marketing partner from the very beginning, supported them with the free-of-charge shopping app Bestell-Lokal.de. This very easy to use the service was extremely well received by their guests. All orders, even those arriving at 3 a.m., could be processed fast thanks to the fully automated ordering process via channel sale.

 

Watch the interview here in German


Downloads

No results found
No results found
Try adjusting your search or filter to find what you're looking for.
There are no items