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Job title

Client Services Team Lead(1245110)

Created

Aug 23, 2018, 8:26 AM

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Description

 /Have we got a job for you?!//Client Services Team Lead, Petach Tikva//Build Your Career | Have Fun | Make a Difference //We’re looking for/ a charismatic leader and an energetic, motivated self-starter who is able to learn quickly in a fast-paced environment. This position requires strong initiative, solid written/verbal communication skills, relationship management expertise, unflagging attention to detail, and an overall commitment to excellence. Is this you?/ /What’s the job?//Leading the Israel based team that provides service and support to our clients worldwide./You will be responsible for the day-to-day operation of the team, guarantee client satisfaction and nurture profitable relationships with clients./You will be building and monitoring both quality as well as quantity based performance metrics, represent the team internally and work closely with managers to define and improve internal cooperation and workflows./You are responsible for maximizing the team’s operational efficiency, enabling them to excel by selecting, customizing and implementing technology./You are responsible for maintaining the team’s knowledge base documenting all procedural as well as technical knowledge and for the hiring and training of new members./Have you done this kind of stuff? //Managerial experience (at least 2 years)/Experience in a technology firm or in a financial institution./Client-facing experience/Ability to perform under high pressure/Native / Mother tongue level of English - Must//Not a must but a great advantage //Familiarity with payments industry/Experience with Salesforce//Check us out!//Ever wondered whether that perfect combination really exists? You know, the job we always dream where we develop professionally and enjoy a fun workplace surrounded by passionate people, at a company that is really changing the world?/Payoneer empowers entrepreneurs and businesses anywhere in the world – from Cairo to California, Buenos Aires to Bangalore and Tel Aviv to Tokyo – to expand beyond their borders and grow successful, sustainable businesses. With millions of customers in over 200 countries worldwide, Payoneer connects anyone, regardless of their location or socioeconomic background, with opportunities to trade globally./This is what we value :)//A humble, caring professional who puts your customers and colleagues first/Always striving for excellence in everything you do/Super focused on getting things done, finding a way when others only see the challenges/A passionate person who wants to get wholeheartedly behind the mission/Someone who strives for excellence, always searching for a way to be better/A team player who understands that collaboration is the key to success//

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